All service requires an appointment.
Please schedule online and receive a discount for the service you scheduled.
If scheduling a recall please call so we can explain the process in detail.

-Important Recall Info-
Please Call to Schedule Recalls - 315-939-1093

Service scheduled that can be completed in under a hour of time can be done so as a waiter but any service over a hour will be a drop off/pick up at a later time.

The appointment time scheduled is a time slot to talk with a advisor and get you and your vehicle checked in, then it will be dispatched to the shop and the proper technician. Your service advisor will keep you informed of progress and call you once completed. Please be ready at your scheduled time slot so we are ready for you and ready for the next appointment time slot as well.

Please pull up to the overhead service doors and always pull inside for any service, including rental drop off.
Thank you.

Due to the nature of these repairs we are currently unable to use the online scheduler for them. The airbag, reprogramming, brake switch recall, and value spring jobs require specialized training, custom tools, and proper time to complete. Please have your VIN number ready and call Carbone Subaru of Utica to schedule your appointment. This way we can ensure that the correct parts are available for your specific year and model Subaru on the appointment date. We apologize for any inconvenience. 

Have you approached a routine service interval? Maybe you suspect something unusual is misfiring with your vehicle? In either circumstance, we're positioned well to help at Carbone Subaru of Utica with our Subaru maintenance service offerings, ready to keep your car running at peak performance levels. From oil changes to transmission repairs, our expert technicians are ready to help with anything you need.

Learn more about our team, expertise, and ability to help drivers throughout the Utica, Yorkville, and Whitesboro, NY, areas, at our Subaru service center today!

Carbone Subaru of Utica Service Perks:

  • Easily request appointments online
  • Bring Fido along and relax in our pet-friendly lounge
  • Free Wi-Fi
  • Comfy leather recliners in our new service lounge                    

Our Service Offerings

At our service center, we're well versed on just about any repair your car could need. Whether it be something routine and easy, or you've encountered something that requires more detailed diagnostics, we've got the team, state-of-the-art equipment, and overall process in place necessary to handle your vehicle's needs.

While we can help with just about any service you may encounter, the following repairs and maintenance services are the ones we see the most:

Not seeing what you need? Reach out and explain what is going on. From there, our team will try to help you diagnose the issue over the phone and provide you with guidance as to how you should proceed.

Advanced Service Team

Our ability to service your vehicle starts with our advanced service team. Each of our technicians come with years of experience and training, equipping them well to handle any need your car may have.

Our commitment to you delves beyond the completion of your repairs. Further, we're here to help every step of the way along your service journey. So, whether you're ready to schedule an appointment or even just have a service-related question, we'll be ready to lend a helpful hand as you look for guidance.

Within our Subaru service center, we also have an experienced Subaru parts team. Whether you've found yourself in need of an accessory you'd like to add to your vehicle, or your Subaru needs a part to complete a repair, we can ensure you get the necessary component.

Learn more about our parts center online today!

The Service Center at Carbone Subaru of Utica: Taking Care of Our Customers and Their Vehicles

If you are looking to receive some car maintenance near Utica, NY, you should look to the service center at our dealership. We're committed to the customer experience. During the COVID-19 pandemic, we've instituted many safeguards for the protection of our customers and our staff. Since your health and safety is always at the forefront of our minds, we want to make sure that you feel comfortable when you bring your vehicle in for its service or repair.

Carbone Subaru of Utica, located at 5036 Commercial Drive in Yorkville, NY, still has the experienced staff and customer service that keep many drivers around the Rome, NY, area coming back for all their automotive service needs. We have just taken some extra precautions to give our drivers peace of mind.

Learn more about how we've done so below!

Keeping the Service Lounge Experience Safe

Drivers who need to wait for their car when they bring it in for service will be happy to know that we have taken all the steps necessary to make sure that our service lounge is strictly adhering to the Centers for Disease Control (CDC) guidelines. Some of the measures put in place to protect you include:

  • The sanitizing and disinfecting of the service lounge multiple times a day. This includes a special emphasis on frequently touched areas.
  • Any driver whose vehicle service or repair is expected to take less than an hour can wait in our service lounge as long as they are wearing a mask, per CDC recommendations. Anyone whose maintenance or repair is expected to be over an hour will have access to one of our service loaners. These cars are disinfected after every use.
  • In addition to masks, all customers are expected to practice social distancing in our lounge.

Carbone Subaru of Utica Provides No-Contact Service

With our no-contact service, local drivers can count on being able to social distance, while also getting their auto service and car repairs taken care of by our experienced service technicians. Some of the ways our service staff is taking care of our customers include:

  • Our mechanics are practicing social distancing while working on your vehicle.
  • We are sanitizing and disinfecting your vehicle before and after the work is completed.
  • The service team is using only CDC-approved cleaners to perform this disinfecting-and they pay special attention to heavily touched areas in your car.

Online Resources and Service Specials

Wherever you are along your Subaru service journey, we also offer a number of helpful online resources that can prove to be useful as you look to learn more. For instance, we offer a built-out and easy-to-use warning light guide. This highlights a number of different dashboard lights you could encounter with your Subaru, defining what each light means and how you should proceed.

Some other service resources include:

Additionally, you'll find our online service specials page. Head there and see if there are any specials we're currently running that could help you get the automotive care you need. Check them out today before scheduling your service appointment!

Learn More About Our Subaru Service Department Today

Even during a pandemic, your car will need its regular service to avoid a loss in performance. Schedule your no-contact service at Carbone Subaru of Utica today and do your auto service business with a dealership that cares about your well-being.

In the meantime, check out our online resources as you look to learn more about how we can help drivers throughout the areas of Utica, Yorkville, and Whitesboro, New York.

Contact us today, we hope to assist you soon!

 
  
 


 

Carbone Subaru of Utica

5036 Commercial Drive
Directions Yorkville, NY 13495

  • Sales: 315-223-8101
  • Service: 315-223-8101

Normal Service Hours

  • Monday 08:00am - 06:00pm
  • Tuesday 08:00am - 06:00pm
  • Wednesday 08:00am - 06:00pm
  • Thursday 08:00am - 06:00pm
  • Friday 08:00am - 06:00pm
  • Saturday 08:00am - 05:00pm
  • Sunday Closed