All service requires an appointment.
Please schedule online and receive a discount for the service you scheduled.
If scheduling a recall please call so we can explain the process in detail.

-Important Recall Info-
Please Call to Schedule Recalls - 315-939-1093

Service scheduled that can be completed in under a hour of time can be done so as a waiter but any service over a hour will be a drop off/pick up at a later time.

The appointment time scheduled is a time slot to talk with a advisor and get you and your vehicle checked in, then it will be dispatched to the shop and the proper technician. Your service advisor will keep you informed of progress and call you once completed. Please be ready at your scheduled time slot so we are ready for you and ready for the next appointment time slot as well.

Please pull up to the overhead service doors and always pull inside for any service, including rental drop off.
Thank you.

Due to the nature of these repairs we are currently unable to use the online scheduler for them. The airbag, reprogramming, brake switch recall, and value spring jobs require specialized training, custom tools, and proper time to complete. Please have your VIN number ready and call Carbone Subaru of Utica to schedule your appointment. This way we can ensure that the correct parts are available for your specific year and model Subaru on the appointment date. We apologize for any inconvenience. 

Carbone Subaru of Utica Service & Repair Center Servicing the Central New York areas Utica, Rome NY, Whitesboro, New Hartford NY, Herkimer, Little Falls


Subaru Service You Can Depend on in Utica

Carbone Subaru of Utica offers Subaru maintenance services to keep your car running at peak performance levels. From oil changes to transmission repairs, our expert technicians are ready to help with anything you need.

Carbone Subaru of Utica Service Perks:

The Service Center at Carbone Subaru of Utica: Taking of Our Customers and Their Vehicles

If you are looking get some car maintenance near Utica, NY, you should look to the service center at our dealership.  During the COVID-19 pandemic, we have instituted many safeguards for the protection of our customers and our staff.  Since your health and safety is always at the forefront of our minds, we want to make sure that you feel comfortable when you bring your vehicle in for its service or repair.  Carbone Subaru of Utica, located at 5036 Commercial Drive in Yorkville, NY, still has the experienced staff and customer service that keeps many Rome, NY customers coming back for all their automotive service needs.  We have just taken some extra precautions to give our New Hartford, NY drivers peace of mind.

Keeping the Service Lounge Experience Safe

Whitesboro, NY customers who need to wait with their car when they bring it in for service will be happy to know that we have taken all the steps to make sure that our service lounge is strictly adhering to the Centers for Disease Control (CDC) guidelines.  Some of the measures put in place to protect you include:

  • The sanitizing and disinfecting of the service lounge multiple times a day.  This includes a special emphasis on frequently touched areas.
  • Any driver whose vehicle service or repair is expected to take less than an hour can wait in our service lounge as long as they are wearing a mask, per CDC recommendations.  Anyone whose maintenance or repair is expected to be over an hour will have access to one of our service loaners.  These cars are disinfected after every use.
  • In addition to masks, all customers are expected to practice social distancing in our lounge.

Carbone Subaru of Utica Provides No-Contact Service

With our no-contact service, Herkimer, NY drivers can count on being able to social distance, while also getting their auto service and car repairs taken care of by our experienced service technicians.  Some of the ways our service staff is taking care of our Little Falls, NY customers include:

  • Our mechanics are practicing social distancing while working on your vehicle
  • We are sanitizing and disinfecting your vehicle before and after the work is completed.
  • The service team is using only CDC-approved cleaners to perform this disinfecting and they pay special attention to heavily touched areas in your car.

Set Up Your Appointment

Even during a pandemic, your car will need its regular service to avoid a loss in performance.  Schedule your no-contact service at Carbone Subaru of Utica, in Yorkville, NY, today and do your auto service business with a dealership that cares about your well-being.



Carbone Subaru of Utica

5036 Commercial Drive
Directions Yorkville, NY 13495

  • Sales: 315-223-8101
  • Service: 315-223-8101

Normal Service Hours

  • Monday 08:00am - 06:00pm
  • Tuesday 08:00am - 06:00pm
  • Wednesday 08:00am - 06:00pm
  • Thursday 08:00am - 06:00pm
  • Friday 08:00am - 06:00pm
  • Saturday 08:00am - 05:00pm
  • Sunday Closed